Job description

• Recruitment & Staffing: Manage full-cycle recruitment for clinical (doctors, nurses, lab technicians) and non-clinical staff; coordinate with department heads to forecast staffing needs. 
• Onboarding & Orientation: Conduct orientation and induction for new hires (including documentation, compliance, privacy training, facility policies).
• Employee Relations & Policy Compliance: Develop and enforce HR policies in line with labour laws and healthcare regulations; handle employee grievances, maintain staff records, and support employee retention programs.
• Performance Management & Training: Implement performance appraisal cycles; identify training needs (e.g., compliance, patient care protocols, soft skills) and coordinate ongoing staff training.
• Reporting & Metrics: Provide regular HR/Operations reports: headcount, attrition, staffing ratios, training hours, compliance status to senior management.
• Accounts Payable & Receivable: Oversee vendor invoices, supplier payments, salaries disbursement, vendor reconciliation, and maintain accurate accounts ledger.
• Operational Coordination: Work closely with clinical and administrative operations to ensure that services rendered are billed correctly; coordinate with operations team for resource utilization, procurement, service-charge computations.

• Vendor & Supplier Management: Manage relationships with suppliers (medical equipment, consumables, utilities), ensure timely payments, negotiate payment terms, oversee vendor contracts.

• Reporting & Dashboarding: Provide periodic reports: revenue, outstanding receivables, payables aging, operational expenses, KPIs to management for strategic decisions.